Welcome to our FAQ section! We’ve compiled answers to the most common questions to help you get the information you need quickly and easily. Whether you’re looking for details about our services, policies, or how to get started, you’ll find clear and helpful guidance here.
CONVERSION PRODUCTS FAQs
Yes! All shipping is on the house unless expressly stated otherwise.
Most orders are prepared for shipment within 5-10 business days. However, if you’re ordering a panel kit with a laminate finish or black anodized rails, please allow an additional time.
Currently, we’re only able to ship within the United States for free. For international orders and shipping, please contact us directly.
Each individual product page features a listing of specific makes and models that our products are compatible with. Some of our products, like Lagun tabletops and cargo drawers, offer more universal compatibility. If you’re uncertain, don’t hesitate to reach out to us!
Every product comes with a comprehensive installation guide to help you through the process.
We continuously produce products in batches as well as on-demand. We ship out products on a weekly basis, and you’ll receive updates regarding your order’s status.
VAN CONVERSION FAQs
Our proud headquarters are situated in San Diego, CA. We welcome van enthusiasts from across the nation and are here to assist you in getting your van to our shop or delivering it to your doorstep, no matter where you’re based.
We’re in high demand! New full builds are typically scheduled 3-4 months ahead, while partial builds and day jobs are lined up 3-6 weeks in advance. This ensures you get the attention and craftsmanship your van deserves.
A full build journey usually takes about 2-4 months once your van joins our shop. You’ll be kept in the loop with regular milestone updates on the status of your unique van conversion!
Your dream, your budget. A full New Way Van conversion typically starts at $65,000 (not including the van’s cost) and can be customized to your preferences. Specific system elements like walls, ceilings, floors, or complete electrical systems can vary significantly in cost depending on materials and finishes.
While we currently don’t undertake fully custom projects, we offer a wide range of customizable options for our New Way Vans. You can personalize layouts, colors, materials, and finishes while enjoying the benefits of our meticulously designed New Way SuperStructure. Let us guide you in creating a van that’s uniquely yours.
We specialize in enhancing the potential of Sprinters, but we don’t stop there. Our expertise extends to Transits and ProMaster vans, with exciting plans for a dedicated product line to cater to these models in the near future.
We generally work on empty vans, but we do make exceptions for specific requests. This includes installing our New Way Van products in partial builds or enhancing external gear like side steps, bumpers, ladders, and roof racks. Your project is unique, and we’re here to help you realize it. Contact us for more information!
We do offer financing options through our financing partners. Reach out for more information and to see if you qualify.
We do offer financing options through our financing partners. Reach out for more information and to see if you qualify.
Absolutely, we’d love to meet you! Visits are available by walk-in and appointment. We highly recommend making an appointment if possible to ensure we can give you the time you deserve.
It’s your choice! We have vans in stock, and constantly looking for great market deals! You’re also welcome to bring your own van, and we’ll bring it to life! If you’re considering a new van, we’re here to connect you with our friends over at Mercedes-Benz.
FACILITIES AND SAFTEY FAQs
Absolutely! We welcome you to tour our van conversion facilities in San Diego. It’s a great opportunity to experience our craftsmanship up close and personal. We offer scheduled tours so you can witness where the magic happens.
Safety is a paramount concern for us. Our van conversions include various safety features, such as structural reinforcements, fire safety measures, and more. We prioritize your well-being on the road.
The impact on fuel efficiency can vary depending on the extent of the conversion. Our team can help you understand how a van conversion may affect your van’s MPG (miles per gallon) and provide guidance on optimizing fuel efficiency.
Yes, we offer comprehensive van conversion consultations and design services. Our team of experts works closely with you to create a customized van conversion plan that aligns with your vision and specific requirements.
Van conversion insurance is an important aspect to consider. We provide guidance on what you need to know about insuring your converted van, including potential policy adjustments, coverage options, and recommendations for insurance providers experienced in van conversions.
Proper maintenance is key to preserving your van conversion. We offer tips and advice on maintaining both the interior and exterior of your conversion, including cleaning, routine checks, and preventative maintenance to keep your van in top condition.
We are committed to sustainability and eco-conscious van conversion practices. This includes the use of eco-friendly materials, recycling, and implementing energy-efficient solutions in our conversions. We’re dedicated to reducing our environmental footprint while delivering high-quality van conversions.
